|SERVICE||HOW FAST?||HOW MUCH?|
|3-5 working days||£2.99 (Free on orders £29 and over)|
|1-2 working days
UK 24 hour
|1 working day: orders placed before 2pm GMT
European VAT & Duties Included*
|5-7 working days||£5.99
(Free on orders £50 / €60 or over)
12-16 working days
*There Is No Duties & VAT To Pay On Orders Under €150
All orders placed before 2:00PM GMT, will be dispatched the same day.
Last posting dates before Christmas:
UK: Yodel (UK Standard) = Tuesday 19th December
UK: Yodel Tracked 48hr (UK Express) = Wednesday 20th December
UK: Yodel 24hour = Thursday 21st December
EU: European VAT & Duties Included = Monday 11th December
Worldwide: Global Standard (Untracked) = Friday 8th December
Who delivers your parcels?
Yodel and Hermes deliver the majority of our UK parcels. Depending on how quickly the items are required and the size/value of your order, we may use DHL and Royal Mail. This way we can keep costs low and in turn pass these savings onto you. For our guaranteed next working day service we use Yodel 24hr Tracked.
Our delivery services into Europe are handled by Whistl, once the parcel arrives in the destination it will be handed to the local postal service. The only service we offer is duties paid, therefore we can guarantee no further costs on arrival in the destination country and therefore no hidden costs.
Our delivery services Outside of Europe and the UK will be delivered by your local postal service.
EU: As of 25/10/23 we now operate a duties paid service into Europe for all orders under £135 / €150. This means that you can order with confidence that you will not incur any additional duties and VAT if your order is less than €150.
Changed your mind? No problem - unused items can be returned to us for free within 30 days of purchase. As long as we receive the returned item unopened and in a re-sellable condition we can offer you a full refund. Before you post it, please contact us to obtain our free post address.